Connect Retail Cloud

RetailCloud powers and Once connected to RetailCloud, orders from these sites and any other RetailCloud sites will automatically be pulled in by SmartShyp

logoPick Your Plum

Until Gone and Pick Your Plum uses as its E-Commerce Platform. You will need to obtain a token to connect your Retail Cloud store to SmartShyp.

To obtain a token, email to activate your API account.  Once you receive confirmation that you are now API active, click on the vendor profile in the menu on the left and you will see a green “Get API Tokens” button.  Click that and copy the token value that is shown under “Auth/Password Token".   Follow the tutorial below to see where to enter your auth/password token in SmartShyp.


Click "Connect Your First Store Now! " to navigate to the store's page which is located under e-Commerce in account settings.



Click "Connect A New Store" to pull up a list of your integrations, or select the Retail Cloud icon under featured channels.


Click the "Retail Cloud" Logo on the store's channel list. 



You will need to find your Retail Cloud Auth/Password Token which is located in your Retail Cloud account under vendor settings. See instructions at the beginning of this article or click this link and click "Get API Token".


Add your store name and copy your Retail Cloud Token into SmartShyp and click "Connect Store Now".


Once you have completed the above steps, you will now see your store on your SmartShyp dashboard and in account settings under e-commerce and stores.


Tip: If you connected your store and you have orders that did not import, you can reset the import date and manually refresh the import to bring in any missing orders. See Manually Refresh Store Import article for more.